POLICIES

                     CANCELLATION POLICY

We ask that you call or text us 48 hours in advance to cancel an appointment. In the event we do not receive the advance notice, a $35 charge (per pet) will apply. If cancellation is day of scheduled appointment we will require 50% of appointment paid for and may ask for deposit for next appointment.

                            
                           LATE PICKUP

We ask all of our clients to pick up within 30 minutes from the time of notice via phone call or text that your pet is ready. We will charged 1$ per minute after 30 minutes. Our salon closes when appointments are done, as we are a one-on-one grooming facility. If communicated when appointment is made that you may need to leave dogs longer due to other commitments this fee will be waived if groomer approves.

                       VACCINATION POLICY

To protect our staff and pet clients, all pets entering the facility must be up-to-date on vaccines. If for medI am reasons pet cannot be vaccinated we will require proof from vet.